Frequently Asked Questions
How much does it cost to connect to the SANNET.DN.UA network?
The cost of connection depends on several factors.
- On the type of access
- Twisted pair
- Optical cable
- Wifi (Hotspot)
- On the distance to the end equipment
- You can find out the price only by calling the SANNET.DN.UA operator
Why does the download speed from the internet not match the advertised speed?
When downloading from the internet, you see data in megabytes.
A megabit should not be confused with a megabyte. One megabit equals 0.125 megabytes. The speed of information transfer through a network is often measured in megabits, while the sizes of files transmitted through these networks are usually measured in megabytes. So, to achieve a transfer speed of 1 megabyte per second, you would need a connection with a speed of 8 megabits per second.
What equipment is needed for the connection?
If you have only a desktop computer, no additional equipment is required for the connection.
If you have multiple devices in your home, then you will need to purchase a Wi-Fi router.
What is traffic?
Traffic is the volume of data in kilobytes that passes through a server during a specific period of time.
There are two types of traffic:
- Incoming data traffic received by the server.
- Outgoing data traffic sent by the server.
Does weather affect the quality of the connection?
A distinctive feature of cable internet is that it provides high-speed data transmission, and the quality of the connection is not affected by the weather.
How can I make a payment?
In your personal cabinet using LiqPay services
- - Quick payment with Visa/Master Card
- - You can also choose another payment method
You can also pay directly through Privat24
- - Search for the SANNET.DN.UA company
- - Specify the account number and make the payment
What additional services are available?
- In addition to internet connectivity, "SANNET.DN.UA" offers additional services for individuals and businesses.
- Wireless network setup in cafes and hotels.
- Remote video surveillance.
- Installation of security cameras.
- Corporate networks.
- Connecting remote offices through VLAN and VPN.
- Communication infrastructure installation.
- IP telephony setup.
- Website creation.
- Repair and installation of optical lines.
How much does it cost to call a Technician?
- By agreement, depending on the complexity of the task and distance.
